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PATIENT INFORMATION Our Dental Receptionists and Office Manager will help you to schedule appointments, complete necessary paperwork, and answer any billing questions that you may have.Patient AppointmentsPatients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hour notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard. If you're facing a dental emergency, give our office a call right away. Our office strives to schedule appointments at your convenience and when time is available. Insurance & Patient Co-paymentsIf you have insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental and/or medical insurance information to us with your New Patient Paperwork with in a minimum of two business days prior to your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits your employer, or you, have purchased from the company. In addition, you will want to bring a dental benefit book that your carrier should be able to provide. Our business team will be happy to help you understand your policy. Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service. Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the employer or individual plan purchase, and the patient is responsible to the doctor. We will assist you in every way we can in the filing of your dental or medical claim and handling of insurance questions from our office on your behalf. Financial PolicyIn an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:
Appointments & ConsultationsWe are happy to schedule a second-opinion consultation with our doctors to discuss treatment diagnosed for you. It is important to us that our patients are committed fully to a recommended course of treatment, and we make every effort to provide all available information on the types of treatment completed at Long Island Smile, as well as options to make appointments comfortable. All patients that are referred to our office from another practice, or who have self-referred themselves for a second opinion are required to undergo a complete examination by our doctors before providing their diagnosis opinion. Please ensure that all available x-rays and chart notes from your prior office have been transferred to us prior to the scheduled appointment for review. Please note that many offices require 7 – 14 business days to transfer records. It is imperative that we have all available dental (and medical if related to trauma or medically diagnosed disorder) insurance information in a timely manner, as we will be providing you with a comprehensive treatment estimate after your consultation with the doctor. Patient ResourcesAt Long Island Smiles we know how important it is to educate our patients on how to make healthy choices for their dental health. A big part of getting that education is knowing where to look for the answers to questions that arise as they arise. We are happy to provide you with the following links to useful and informative websites. These are some of the resources we turn to when we are in need of answers and so we are certain that you will find them helpful. Thank you for choosing Long Island Smiles and make sure to give us a call today at (516) 243-7473 to schedule an appointment! American Dental AssociationThe American Dental Association (ADA) is the largest dental association in the world. This site contains a plethora of useful oral hygiene information, as well as descriptions of dental procedures and best practices.Academy of General DentistryBeing the second largest dental association in the U.S., the Academy of General Dentistry (AGD) provides the public with a website designed specifically with the lay person in mind. It contains a tremendous amount of useful information geared toward you, the patient, and is called Know Your Teeth.American Dental Hygienists' AssociationBeing comprised of 120,000+ dental hygienists in the nation, the ADHA provides a valuable site that includes lots of educational information. A great place to find information such as proper brushing and techniques.Consumer Guide to DentistryThe Consumer Guide to Dentistry is a site that was developed with the intent of distributing information of common and less common dental procedures to patients like you. A reliable resource to turn to when you may not understand dental terminology.SonicareSonicare is a brand of toothbrush that we believe gives you a leg up in your dental hygiene. If you are looking for a top-of-the-line toothbrush, check out this site.Oral-B.comAn industry standard for more than 60 years, we highly recommend Oral-B products!Resources for ParentsWe understand what it is to want the best for your children. Educating yourself on what is important to your kid’s oral health is important and doing so is not always easy. We are as committed to your kids health as we are to yours and are happy to answer any question you may have when you visit us. For those times when you have questions at home or on the go, here are some useful resources. American Academy of Pediatric DentistryContains tips and information relevant to your child’s oral health from birth to graduation.Parenting.comAmong general parenting tips and tricks, useful information about dental hygiene habits can be found on Parenting.com.Colgate Kids' WorldA site geared toward children that can be a useful learning tool in their education on developing good dental habits.Mouth Healthy for Kids, ADA website with Animations and GamesA site designed with kids in mind, The Mouth Healthy for Kid’s website is a great dental resource for kids to explore and learn while having fun.If you have questions about the consultation services we provide, please contact us us today or call at (516) 243-7473. |
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